Each
of your clients has different needs and requirements.
We at Teckwah are ready to do pick-and-pack
assortment from the inventory we manage to
fulfil individual end-customer's preferences.
We have
a comprehensive distribution services and
partnership throughout the Asia Pacific region
to allow you a peace of mind that your goods
are delivered safely and on time.
As part of this service, Teckwah handles
your export tasks, freight management and,
subsequent, clearance at the destination
port. Teckwah has set up the systems to
track the status of your customer orders
at all salient points. This track and trace
information can be made available to you
over the internet.
Our customised service
extends beyond the traditional supply chain
management services. We can handle billing
and perform debt collection on your behalf.
For each and every
service selected by our customers, Teckwah
will provide a set of control reports. These
reports can be provided on periodic basis
or on-line over the internet. These reports
are designed from your outsource management
control perspective.
In Customer Care,
we support you in your customers' inquiries
and feedback. Teckwah also provides technical
support to your clients to assist them in
understanding the best way to utilise your
products.